Susan Fleming is the Managing Director of The Relaxation Center in Belmont, California. As a BodyMind Coach and nationally certified Massage Therapist, Susan works with senior executives and key managers to establish and sustain a healthy, balanced lifestyle as the core foundation for effective leadership.

Renowned for her high energy and joyously positive attitude, Susan draws on an extensive background in business operations in both small and large organizations noted for outstanding achievement.

 

In the early 80's, she held various sales and service positions at John Q. Hammons, Inc. Operator/Managers of Holiday Inn hotels.She transferred to three locations in California and Oregon to develop and optimize service quality in exisiting properties and was solely responsible for co-ordinating the development of The Center Plaza Holiday Inn, a convention hotel in Fresno, CA from pre-sales, to groundbreaking, to 90% occupancy of conventions, meetings and hotel accommodations.

In the mid-80's, Susan was General Manager of Bennigan's Restaurant in Arlington, Texas and was recognized for outstanding performance managing sales, profitable operations and producing consistently high levels of customer satisfaction. Later, as Manager of Chili's Restaurant, initially in Texas and subsequently in California, she helped establish this organization's #1 industry leadership in national sales and customer satisfaction.

Since 1992, Susan has leveraged her strengths in customer care to focus on the rapidly growing wellness field where she has specialized in the body/mind connection. She is a member of the American Massage Therapy Association and accredited by the National Certification Board of Therapeutic Massage and Bodywork. Her extensive continuing education massage certifications include: Massage Therapist and Health Educator (National Holistic Institute, Emeryville, CA); Lite Touch Cranial-Sacral Therapy (Michael Aaron D.C.); Lymphatic Massage (National Holistic Institute); Hand and Wrist Anatomy (American Massage Therapy Association); Myopathic Muscular Therapy (Institute of Myopathy); Body-Mind Work for the Eyes (School of the Self-Healing—Meir Schneider, PhD, LMT); Medical Massage (The Veldon Institute. Susan's physical fitness certification's include: Aerobic Certification (Health and Fitness Institute, Hayward State University) and Group Exercise Leadership (The Institute for Aerobics Research, Kenneth Cooper, MD).