"What you inferred is not what you heard."
The importance of listening proficiency in an increasingly global, diverse and fast-paced environment is growing daily, especially in a society driven by commercial and political challenges across generations, faiths, races, gender-identities, and wealth inequalities. In order to remain effective and relevant, professionals must develop profound listening skills in ever-increasing circles across diverse clientele, markets, audiences and constituencies.
"As a leader, you have to be a really good listener. You need to know your own mind; but there is no point in imposing your views on others. No one has a monopoly on good ideas or good advice. Get out there; listen to people; and learn from them."
Opening yourself to another person and giving your undivided attention is deeply affirming to them and powerfully motivating in securing enrollment for action. In essence, by listening to another, you acknowledge their existence and thus grant them being a valued partner in co-creating the future.